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Contact Us

Contact ALL Kids Customer Service for information about:

  • ALL Kids eligibility, enrollment and premium billing information
  • Changing your address or phone number
  • Changing your name or the name of your child
  • Request an application by mail - to assist us in responding to your request we need the following information: Your Name and Your Mailing Address.  Email  us a request for a paper application.

* If you need to contact us regarding other issues or problems you may submit an email using the email link below.  

PLEASE NOTE You can also Apply Now online. The online application is fast and easy.

 

Customer Service

Toll-free:

1-888-373-Kids (5437)

Fax:

(334) 206-3783

Email:

ALL Kids

Mail:

ALL Kids
P.O. Box 304839
Montgomery, AL
36130-4839

Administration and Outreach

Toll-free:

1-877-774-9521

Admin. Fax:

(334) 206-3784

Outreach Fax:

(334) 206-6433

Email:

ALL Kids

Mail:

CHIP
P.O. Box 303017
Montgomery, AL
36130-3017

Contact Blue Cross and Blue Shield of Alabama (BCBSAL)

Call Blue Cross and Blue Shield for health and dental benefit information, to order insurance card(s) or questions about claims payment toll-free at 1-800-760-6851. You can also visit BCBSAL.

ALL Kids dedicated mental health/substance abuse services phone number is available 24-hours a day, seven days a week. Parents and providers can call to find out more information about network providers or to speak with a mental health professional toll-free at 1-866-796-1071.


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