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Communication Tools

Communication is critical during emergencies. It is essential that each community is informed about specific procedures they should follow during medical emergencies including important safety information, such as shelter locations and containment procedures. The community should also be informed how they can plan in advance along with what procedures the county has in place for medical response.

ADPH has the following communications tools available to assist with medical emergency response:


The Alabama Emergency Response Technology (ALERT) system is a secure, Internet-based emergency alert notification system. When emergencies, such as disease outbreaks, bioterrorism, natural disasters, or large-scale accidents occur, the ALERT system notifies first responders and emergency preparedness teams. Each user sets up a profile and specifies up to five methods of contact for each of the three priority levels of alerts. For more information, visit ALERT.


The Learning Content Management System (LCMS) is a learner-support system as well as the main source of information of ADPH-sponsored trainings and exercises. LCMS is a web-based system utilizing an online registration process, creating an efficient method of providing information and training. LCMS is a secure central database containing contact/deployment information of ADPH employees and volunteers, health professionals, hospital staff, community-based agencies, and other volunteer health organizations. It allows anytime access to many of ADPH’s training opportunities with easy registration and enrollment. There are a variety of courses available and user transcripts reflect completion of those trainings.

The LCMS combines this training system with enhanced capabilities in the advanced registration and credentialing of volunteer healthcare personnel. This important component of the LCMS, the ability to capture healthcare volunteer information electronically, allows ADPH to better engage its volunteer workforce, track credentialing of our volunteers for emergencies, and provide the means for a coordinated response by qualified licensed healthcare professionals in the event of an emergency.

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The Alabama Incident Management System (AIMS) is a computer software program that allows ADPH to monitor hospitals, nursing homes, ambulance resources, medical-needs shelters, and community health centers during times of disaster. If an emergency situation occurs that warrants the standing up of the State Incident Command System, a healthcare provider may be asked to logon to the AIMS website and enter requested resource data.

ADPH, in conjunction with the Governor’s Office and Alabama Emergency Management Agency (AEMA), will use this data to assist healthcare organizations and coordinate the emergency medical response. For information regarding liability, please refer to the Emergency Management Act (Alabama Code - Article 1, Sections 31-9-1 through 31-9-4).

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