Header Image

Crisis Communication: Understanding and Communicating with an Evolving Audience

The Alabama Department of Public Health would like to thank the Alabama Department of Mental Health and the Alabama Department of Rehabilitation Services for their assistance with this training.

April 2012

For response agencies, communicating with at-risk populations during an emergency, including those living with hearing, visual, and mental issues, as well as those who are non-English speaking can be challenging and sometimes unsuccessful. Program faculty will discuss effective ways to communicate with at-risk individuals. They will also discuss new media that can help responders' messages have a broader and more sustaining reach.

Return to Featured Projects Menu


Do You Really Know Your Audience? Defining At-Risk Populations

(36 minutes)

 Merriweather

Elana Parker Merriweather, MEd, MLAP
Health Equity Programs Manager
Office of Minority Health
Office of Women's Health
Alabama Department of Public Health

Resources

Handouts (8 pages)

Choose Player

Real Player You will need RealPlayer to play this file.
Windows Media Player You will need Windows Media Player to play this file.

What Are Your Biases? Self-Assessment and Effective Communication

(59 minutes)

 Mambazo

Stephan Mambazo, MSW, LGSW, CGRS
Emergency Preparedness Social Work Coordinator
Social Work Division
Alabama Department of Public Health

Resources

Handouts (7 pages)
Bigot Quiz Handout (2 pages)
Mr. Wendal Song Lyrics Handout (1 page)

Choose Player

Real Player You will need RealPlayer to play this file.
Windows Media Player You will need Windows Media Player to play this file.

Emergency Preparedness is Everyone's Business

(1 hour, 7 minutes)

 Black

Evon Black
State Coordinator of Technology Services for Deaf Services
Alabama Department of Rehabilitation Services

Resources

Handouts (12 pages)

Choose Player

Real Player You will need RealPlayer to play this file.
Windows Media Player You will need Windows Media Player to play this file.

Communication Issues for People with Intellectual/Developmental Disabilities

(40 minutes)

 Ford

Susan Ford, PhD, BCBA-D
Director of Psychological and Behavioral Services
Division of Developmental Disabilities
Alabama Department of Mental Health

Resources

Handouts (8 pages)

Choose Player

Real Player You will need RealPlayer to play this file.
Windows Media Player You will need Windows Media Player to play this file.

Breaking the Language Barrier

(31 minutes)

 Sosa

Julia Sosa, MS, RD
Assistant Director
Office of Minority Health
Alabama Department of Public Health

Resources

Handouts (3 pages)

Choose Player

Real Player You will need RealPlayer to play this file.
Windows Media Player You will need Windows Media Player to play this file.

Are You Ready? Emergency Planning for People with Access and Functional Needs

(30 minutes)

 Sisson

Graham Sisson
Executive Director
State of Alabama Governor's Office on Disability
Alabama ADA Coordinator

Resources

Handouts (6 pages)

Choose Player

Real Player You will need RealPlayer to play this file.
Windows Media Player You will need Windows Media Player to play this file.

Social Media: The Changing Face of Communication

(47 minutes)

 Sumner

Taylor

Jennifer Pratt Sumner, BA, MSM
Acting Director
Digital Media Branch
Alabama Department of Public Health




Takenya Taylor
Director
Risk Communications
Alabama Department of Public Health

Resources

Handouts (12 pages)

Choose Player

Real Player You will need RealPlayer to play this file.
Windows Media Player You will need Windows Media Player to play this file.

Back to top